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Shipping Policy

Shipping Policy – Medozin.

At Medozin, we aim to deliver your healthcare essentials safely and on time, anywhere in India.

1. Delivery Locations

We ship across all states and major cities in India.

Some remote locations may have limited service, depending on courier partners.

2. Order Processing

  • Orders are processed within 24–48 working hours.
  • Orders placed on Sundays or holidays will be processed on the next working day.

3. Delivery Time

Estimated delivery time:

  • Metro Cities: 2–4 working days
  • Tier 1 & Tier 2 Cities: 3–6 working days
  • Remote Areas: 5–10 working days

(Delivery times may vary due to weather, strikes, courier workload, or festivals.)

4. Shipping Charges

  • Standard shipping charges may apply based on product weight and location.
  • Free shipping offers may be available during promotions.

5. Tracking Information

Once shipped, you will receive a tracking link via SMS/Email/WhatsApp.

6. Delivery Attempts

Courier partners will attempt delivery 2–3 times.
If unsuccessful, the order may be returned to us.

7. Damaged or Missing Items

If you receive a damaged or incomplete parcel, please contact us within 24 hours with photos/video.

We will assist you immediately with replacement or refund.

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